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TOPIC: Only posts to private account but not to the page

Only posts to private account but not to the page 8 years 1 month ago #3380

Hi,

we purchased the plugin, installed it and created a FB developer app. Also we connected the app to FB. Now we see a Post to Facebook box inside K2 edit article view. But there is only the personal account visible. We do see ALL accounts in the component ACCOUNTS info. We see the personal account, but 3 FB pages. But in the k2 Add to Facebook box, there is only the PERSONAL account option. We need the function to add the new articles as post to the FACEBOOK PAGE not personal account. Are we doing something wrong?

Here is the personal account and some posts added via the plugin:
www.facebook.com/profile.php?id=100011574723291

But here is the page we want the posts to appear:
www.facebook.com/KuudesaistiNet/?ref=hl

Please advise how to get the pages to appear in the Post to Facebook box! Thanks!

- Anne
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Only posts to private account but not to the page 8 years 1 month ago #3381

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Hello Anne
I think you have miss a step confirm Facebook when you create account and connect with Facebook
Now please help me delete old account in component and create again. After you config App ID and App Secret and click button "Connect with Facebook" you need clik Okay 3 step confirm Facebook
You can see guide install and config in package
Or can you send me joomla administrator and Facebook account via contact form? So we can check and help you
Best regards
Bach Pham
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Only posts to private account but not to the page 7 years 11 months ago #3568

Hello,

I think we have done steps one by one according to the instructions, but still we cannot get the posts to show up in the FB page but only on FB user-account.

How can I send you admin details? Do you have an email address where to send?

Can you please use This email address is being protected from spambots. You need JavaScript enabled to view it. email for correspondence?

- Anne
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Only posts to private account but not to the page 7 years 11 months ago #3570

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Hi Anne
You can send me joomla admin and your Facebook account via contact form in joomcore.com/contact and we will help you check it
Best regards
Bach Pham
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Only posts to private account but not to the page 7 years 11 months ago #3571

Hi,

just now sent it via contact form. Please have a look and tell me what am I doing wrong! thanks!

- Anne
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Only posts to private account but not to the page 7 years 11 months ago #3572

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Hi Anne
We have checked and the component worked fine. You can see Facebook page when you create or edit a k2 item
In component in account please help me edit a account and choose Facebook page you want posted in "Post To Page" and Save and close
Best regards
Bach Pham
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