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TOPIC: Connect to Facebook page

Connect to Facebook page 9 years 3 weeks ago #1845

I treid to use the userguide. I guess somthing has changed i on Facebook.. On Figure P-10-2 It shows a "Public" button I dont have this.. Somehow I found a workaround.. When I am in my backend, select the account connected. And select the page I want to publish to and press save. It get deselected again when I press save. I can't select any page. But I can select groups and Facebook Personal Page.
Last Edit: 9 years 3 weeks ago by Jan Helge Karlsen.
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Connect to Facebook page 9 years 3 weeks ago #1846

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Hello Jan Helge
Thank you for using our products.
- We have checked and no any changed. it same as document. I think you have miss a step confirm facebook
Now you need
#1. in your facebook account in managers applications you need remove your application
www.facebook.com/settings?tab=applications
#2. delete old account in component and create account again and you need click okay 3 step confirm facebook. You will see selected publish in step 2
Or you can send me joomla administrator and your facebook account via contact form. So we can help you config it
Best regards
Bach Pham
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The following user(s) said Thank You: Jan Helge Karlsen

Connect to Facebook page 9 years 3 weeks ago #1847

Tried again, think I did same misstake again.. But have provided you the username and passwords you need. Please let me know what I did wrong :-)

And thanks for your quick reply :-)
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Connect to Facebook page 8 years 5 months ago #2807

I am new customer (15-11)
I have insert appID and app secret of the application to a new account.
After publishing the account it should have advanced user parameter
but I get : [no name facebook] and no image
I know that application works for other plugins
Do I miss somethning?
Thank you


[EDIT]
Finally it's Ok, the problem was the application. After creating new app following your documentation,
everything works
Last Edit: 8 years 5 months ago by John Tsatsakis. Reason: false alarm
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Connect to Facebook page 8 years 5 months ago #2810

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Hello John
Can you send me joomla administrator via contact form? So we can check and help you
Best regards
Bach Pham
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Connect to Facebook page 8 years 5 months ago #2821

Thank you for the quick reply, as I wrote the problem was the app in FaceBook, so after creating a new app, it worked fine.
The odd thing is that the problematic app works OK with other plugins and has the same configuration with the new one. Just for evaluation, I'll sent you login details for the site via email
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